Hand painted, start to finish, by our artist Lena Mori. It is not a print, and it is not a print with paint added on top. That matters at this price, so here is how you can tell once it arrives: the paint sits above the surface of the canvas. You can see the ridge where a palette knife lifted, catch the light differently from either side of the room, and feel the texture with your hand. A print is flat, however good it is. Yours is painted after you order it, and Lena signs it before it ships.

Most pieces are painted in 4 to 8 days, then shipping takes 5 to 7 days. The painting time is real work, not a queue: layers have to dry before the next one goes on, and the texture and detail work cannot be rushed without showing. Larger pieces sit at the longer end of that range. Once it ships you get a tracking number by email. If you are working to a date — a birthday, a move, Christmas — call us before you order and we will tell you honestly whether it will make it.

It will be the same artwork, painted the same way, in the same palette — but not stroke for stroke identical, because it is painted by hand rather than reproduced. The composition, the palette and the placement of every detail follow the piece you are looking at. What varies slightly is the texture: where a knife caught, how thickly a ridge sits, exactly how the light breaks across it. We think that is the point. It is the difference between owning an original and owning a copy of one. If you would like to see the specific piece before it ships, just ask.

Yes, and most people say this is their favourite part. You will get photographs every day or two as your piece develops — the first blocking in, the texture going on, the detail work, the finished canvas before it is packed. It arrives by email, no app, nothing to sign up for. If something is not going the way you pictured, that is exactly when to tell us. It is far easier to adjust a painting in progress than after it is on your wall.

Stretched if you want to hang it the day it arrives. Rolled if you have a framer, or if you want to spend less on the canvas and more on the frame. Gallery wrap and the framed options arrive ready to hang, stretched over solid pine in our studio with the hardware fitted. Rolled ships in a protective tube for your own framer to stretch — it costs about 30% less, and it travels more safely at very large sizes. One thing to know: above 60 x 40 inches we only offer rolled. A stretched canvas bigger than that cannot be boxed and shipped without real risk of damage in transit, so we do not pretend otherwise.

Lena Mori paints every piece in this collection herself. She works slowly and in layers, by hand, in her own studio — expressive brushwork, heavy texture, and the small irregularities that only happen when a person makes something rather than a machine reproducing it. Her story is further down this page. When you buy from this collection you are commissioning an independent artist directly, not buying a licensed reproduction of someone's work.

Yes — and more than it does on a screen, which is the thing customers tell us most often. A photograph flattens raised paint. In a real room the piece changes through the day as the light moves across it: sharp and dimensional in raking afternoon light, softer and more tonal in the evening. On the pieces that carry metallic detail, it behaves completely differently under lamplight than under daylight. Hang it where it will get light from the side rather than straight on, and it will do far more work than the photos suggest.

No, and we put that in writing. These are painted with artist-grade pigments on artist-grade canvas, and backed by our 10-year colour guarantee. If the colour fades within ten years we will replace it. To look after it: keep it out of direct, prolonged sunlight where you can, and dust it occasionally with a dry soft cloth. Never use a damp cloth or any cleaning product on a painted surface.

You have 30 days from delivery, on a hand-painted piece as much as on anything else we sell. Wrong size, wrong room, not what you pictured — you do not need a reason and you will not get an argument. Given that each one is painted to order, we would much rather hear a doubt before Lena starts than after, so call us if you are unsure. We are a small family studio in Orlando, and the people who packed your order answer the phone. 1-855-876-5272.